These partners include A&E Factory Service, Dish Network, Installs Inc., and National Service Alliance. Front Load Washers are not affected.
If there is a fault with any aspect of your washing machine and you are going to get inside the machine, then there is no reason to risk the possibility of an electrical shock. That depends on your location.
How long will I need to wait to get an appointment for my recall repair?Q4. The Home Label Kit also includes two warning labels to apply to the washer as a reminder, as well as a user manual supplement with additional safety instructions.Please follow the instructions included in the Home Label Kit. The Home Label Kit also includes two warning labels to apply to the washer as a reminder, as well as a user manual supplement with additional safety instructions.Please follow the instructions included in the Home Label Kit. Samsung Top Load Washer Exchange Rebate Program. Consumers that choose a Samsung washer will receive an additional loyalty incentive up to $150 towards a new Samsung washer purchase.The Samsung loyalty amount is reflected in the amount printed on the rebate form as the "Samsung Washer Purchase" rebate amount.On average, it takes 4 to 6 weeks to receive your rebate once you have sent in all of the proper documentation.
Additionally, consumers who purchased a recalled washer in the last 30 days of this recall announcement are eligible for a full refund from their original place of purchase. Until the repair is completed, the washer exchanged, or the Home Label Kit applied, Samsung and the CPSC are advising owners of the recalled washers to use the delicate or waterproof cycles when washing bedding, water-resistant or bulky items. In addition to their normal service network, Samsung has partnered with several national service providers to assist with this washer recall. I purchased an extended warranty on my current washer, will I be able to transfer or get a refund from where I purchased the washer?Q13.
While details may vary according to the make and model of your washing machine, most brands make removing the top cover of a washing machine a relatively straightforward process. Samsung offers front load & high capacity washers that include noise-reducing technology. Technicians from these service providers have been trained to perform the washer repairs for this recall.Samsung will extend the manufacturer's warranty 12 months from the date of the completed repair, or one-year from the end of the manufacturer's warranty if the washer was purchase within one year. The manufacturer's warranty includes parts and labor for manufacturing defects in materials and workmanship.Samsung's exchange rebate is for consumers who prefer to exchange their washer instead of getting the repair. The kit will include a new control panel guide, two warning labels and step-by-step instructions for applying them to the machine, and a user manual supplement. It includes a new control panel guide for certain models, two warning labels and a user manual supplement.
Note: It is very important to enter the correct Model Number and Serial Number to obtain the correct result.Note: Please enter the Email address and Phone number you previously used to register your product.Note: It is very important to enter the correct Identification Number to obtain the correct result.Q1. While details may vary according to the make and model of your washing machine, most brands make removing the top cover of a washing machine a relatively straightforward process. Remove the recirculation hose from the retaining brackets on the panel. In addition to their normal service network, Samsung has partnered with several national service providers to assist with this washer recall. Our records indicate that there is an invalid serial number registered. Until the repair is completed, the washer exchanged, or the Home Label Kit applied, Samsung and the CPSC are advising owners of the recalled washers to use the delicate or waterproof cycles when washing bedding, water-resistant or bulky items.